Meet The Team
Benjamin BowersOwner, Graduate Jeweler Gemologist
BENJAMIN BOWERS, Graduate Jeweler Gemologist and owner, functions as general manager and lead designer for the store. He graduated with honors from the Gemological Institute of America in 1991, as one of the youngest graduates to ever complete the series of classes to become Graduate Jeweler and Graduate Gemologist. With more than 29 years of experience, Ben’s expert repairs and “from scratch” jewelry pieces are beautiful and flawless. Sketching jewelry designs is a true talent, and Ben enjoys bringing his creations to life. He individually selects every loose diamond we stock, hand-picks almost every color stone jewelry item, and has an incredible rapport with our customers.
Gwynne MillerOperations Manager/ Gemologist
GWYNNE (BOWERS) MILLER is a Graduated Gemologist, with designations in Diamond and Color Stone Grading, as well as Gem Identification, earned at GIA in Carlsbad, California. She is youngest daughter of Bob and Diana Bowers, original owners of Bowers Jewelry in Warsaw. She has been on staff as the financial operations manager and a sales associate since she completed college and returned to the area in 2000. She earned a Bachelor of Business Administration degree in Finance from the University of Oklahoma in 1999. Gwynne manages the daily financial operations, manages staff operations, and finds great happiness in serving our customers.
JIM BERCIK joined the business in 1997 as a master goldsmith and bench jeweler. In the past few years, he has become a trained CAD designer and leads the custom casting division of Bowers Jewelry. Jim’s attention to detail is unfaltering, and his computer savvy has been a strong asset in the area of custom design and day-to-day operations.
Eric HarmanJeweler/ Goldsmith
ERIC HARMAN is an excellent jeweler, with a passion for jewelry design and a fantastic rapport with all our customers at Bowers Jewelry. Between his years of study and work in Rhode Island, Washington, and at GIA in Carlsbad, California, Eric has worked at Bowers Jewelry in Warsaw for several years of the past 15. He has specialty training in the art of Mokume Gane metalwork, pave' setting, hand-engraving, and photography. Also, Eric was a Revere Academy graduate in 2006 and most recently has completely courses at GIA in CAD jewelry design.
Michelle KoosSales Professional
MICHELLE KOOS, a mainstay at Bowers Jewelry, has worked with the family for more than 21 years as a successful sales associate and operates as inventory manager. Michelle is a graduate of Indiana University with a degree in computer science. Michelle brings much of her energy to the workplace in great ways. She enjoys getting to know our customers, and has a knack for remembering names, faces, and wish lists.
Kayla BergerSales Professional
KAYLA BERGER came on board at Bowers Jewelry in 2011. She always shows a friendly smile and is most helpful on the sales and repair front. Kayla’s artistic talents are put to great use in the everyday operations and in helping customers with special projects. She has developed into a key part of our sales team and loves bringing jewelry elements together to make the perfect statement for any occasion. Kayla is working toward her Accredited Jewelry Professional designation through GIA, gaining more specific knowledge on diamonds, gemstones, and the worldwide jewelry industry.
Cindy FiferSales Professional
CINDY FIFER, also a long-time employee since 2001, is a dedicated, friendly sales associate. Customer service is her strong suit. She also manages our computerized engraving system and creates unique pearl jewelry designs, executes some jewelry repairs, among many other tasks.
RAQUEL BOWERS, wife of Ben, is a friendly face you will see part-time in the jewelry store. Her personal touch and great community involvement keeps the Bowers Jewelry family active and running smoothly, inside and outside of the business "walls."
Bob and Diana BowersCo-Founders
BOB and DIANA BOWERS are now retired, but you will still find them in the store on many occasions in the business management and sales. Their combined 70+ years of experience are called upon frequently in so many areas. From watchmaker’s skills to financial oversight, Bob remains a part of the business. Diana’s knack for store layout and attention to detail keep the business running with impeccable style and a tidy, comfortable feel.