Meet The Team
Bob and Diana BowersOwners
Bob and Diana Bowers are now semi-retired, but you will still find them in the store on many occasions in the business management and sales. Their combined 70+ years of experience are called upon from day to day in so many areas. From watchmaker’s skills to financial oversight, Bob remains a vital part of the business. Diana’s knack for store layout and attention to detail keep the business running with impeccable style and a tidy, comfortable feel.
Benjamin Bowers, Graduate Jeweler Gemologist and co-owner, functions as general manager and lead designer for the store. He graduated with honors from the Gemological Institute of American in 1991, as one of the youngest graduates to ever complete the series of classes to become Graduate Jeweler and Graduate Gemologist. With more than 24 years of experience, Ben’s expert repairs and “from scratch” jewelry pieces are beautiful and flawless. Sketching jewelry designs is a true talent, and Ben enjoys bringing his creations to life. He individually selects every loose diamond we stock, hand-picks almost every color stone jewelry item, and has an incredible rapport with our customers.
Jim Bercik, joined the business in 1997 as a goldsmith and bench jeweler. In the past few years, he has become a trained CAD designer and leads the custom casting division of Bowers Jewelry. Jim’s attention to detail is unfaltering, and his computer savvy has been a strong asset in the area of custom design and day-to-day operations.
Gwynne CottonOperations Manager/Sales Professional
Gwynne Cotton, youngest daughter of Bob and Diana Bowers, has been on staff as the financial operations manager and sales associate since she completed college and returned to the area in 2000. She earned a Bachelor of Business Administration degree in Finance from the University of Oklahoma in 1999. Gwynne is a Graduated Gemologist, with a designations in Diamond and Color Stone Grading, as well as Gem Identificatin. She manages the daily financial operations, oversees marketing and store décor and displays, and loves to serve our customers. Gwynne recently completed courses to be designated Accredited Jewelry Professional through the Gemological Institute of America, and she has earned her Graduate Diamond diploma through GIA as well.
Michelle KoosSales Professional
Michelle Koos, a mainstay at Bowers Jewelry, has worked with the family for more than 17 years as a successful sales associate and operates as inventory manager. Michelle is a graduate of Indiana University with a degree in computer science. Michelle brings much of her energy to the workplace in great ways. She enjoys getting to know our customers, and has a knack for remembering names, faces, and wish lists.
Kayla BergerSales Professional
Kayla Berger came on board at Bowers Jewelry in 2011. She always shows a friendly smile and is most helpful on the sales and repair front. Kayla’s artistic talents are put to great use in the everyday operations and in helping customers with special projects. She has developed into a key part of our sales team and loves bringing jewelry elements together to make the perfect statement for any occasion. Kayla is working toward her Accredited Jewelry Professional designation through GIA, gaining more specific knowledge on diamonds, gemstones, and the worldwide jewelry industry.
Cindy FiferSales Professional
Cindy Fifer, also a long-time employee since 2001, is a dedicated, friendly sales associate. Customer service is her strong suit. She also manages our computerized engraving system and creates unique pearl jewelry designs, executes some jewelry repairs, among many other tasks.